TERMS & CONDITIONS – PRAMA

Last Updated: 29 November 2025

Welcome to Prama – Partners in Progress (“Website”).
By accessing or using this Website, you agree to the following Terms & Conditions.

1. General Information

Website Owner: Prama – Partners in Progress
Address: 26 Sunflower Valley, TP 10, Near OM PTC College, Near Arambh Party Plot
Phone: 9426337902
Email: inquires@prama-partners-in-progress.com

These Terms apply to all visitors, buyers, and sellers using our platform.

2. Use of the Website

You must be 18+ to use this Website.
You agree not to misuse the Website or engage in fraudulent activities.
All content, images, and designs belong to Prama or respective vendors.
You may not copy, reproduce, or redistribute any content without permission.

3. Account Responsibilities

When you create an account:

You must provide accurate information.
You are responsible for maintaining password confidentiality.
Notify us immediately of any unauthorized access.

4. Product Descriptions

We try to provide accurate product details.
Colors and materials may vary slightly due to handmade nature.
Prama is not responsible for slight variations in handmade items.

5. Orders & Payments

Orders are confirmed only after successful payment.
We use secure, third-party payment gateways.
If any payment is flagged suspicious, the order may be cancelled.

6. Pricing & Offers

Prices may change without notice.
Discounts and offers are limited-time and may vary.

7. Shipping

Shipping timelines and methods are provided in our Shipping Policy.
Delays caused by courier companies or unforeseen events are not under our control.

8. Returns & Refunds

Refer to Refund / Return Policy for full details.

9. Marketplace Vendor Responsibility

Vendors are responsible for:

Listing accurate products
Timely dispatch
Maintaining product quality
Handling packaging safely

Prama acts as a platform and is not liable for vendor mistakes.

10. Limitation of Liability

Prama is not responsible for:

Damages from incorrect product usage
Unauthorized account access
Courier delays
Vendor-based defects

11. Contact

For questions, email: inquires@prama-partners-in-progress.com