PRIVACY POLICY – PRAMA– Partners in Progress
Last Updated: 17 April 2026
Prama – Partners in Progress (“Prama”, “we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
1. Business Information
Website Owner: Prama – Partners in Progress
Address: 26 Sunflower Valley, TP 10, Near OM PTC College, Near Arambh Party Plot, Anand, Gujarat – 388001, India
Phone: +91 8155925155
Email: shop@prama-partners-in-progress.com
Website: https://prama-partners-in-progress.com
2. Information We Collect
We collect the following types of information:
a) Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Billing and shipping address
- Phone number
- Email address
- Order and transaction details
b) Payment Information
Payments are processed through secure third-party payment gateways.
We do not store or process your card or banking details on our servers.
c) Automatically Collected Information
When you browse our website, we may collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order status, updates, and support
- Improve website functionality and user experience
- Comply with legal and regulatory requirements
- Prevent fraud and unauthorized transactions
4. Sharing of Information
We do not sell or rent your personal data.
Your information may be shared only with:
- Shipping and logistics partners for delivery
- Payment gateway providers for transaction processing
- Marketplace vendors strictly for order fulfillment
- Legal or regulatory authorities if required by law
All third parties are required to maintain confidentiality and data security.
5. Marketplace & Vendor Data Use
Prama operates as a marketplace platform connecting customers with independent vendors.
Vendor partners receive only the minimum necessary customer information required to fulfill orders and provide after-sales support. Vendors are contractually obligated to protect customer data.
6. Cookies & Tracking Technologies
We use cookies to:
- Enable essential website functionality
- Improve performance and analytics
- Understand customer preferences
You may disable cookies through your browser settings; however, some features of the website may not function properly.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online transmission is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Meet legal, accounting, and regulatory obligations
- Resolve disputes and enforce agreements
9. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Withdraw consent for marketing communications
To exercise these rights, contact us at shop@prama-partners-in-progress.com.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites.
11. Children’s Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the revised date.
13. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact:
Prama – Partners in Progress
📧 shop@prama-partners-in-progress.com
📞 +91 8155925155