Common FAQ
Prama offers a wide range of products including:
- Artificial & floral jewellery
- Traditional and contemporary accessories
- Wedding essentials & bridal collections
- Handmade decorative items
- Art & craft products
- Home décor, MDF art, gift items and more
We offer both:
- Handmade items crafted by local artisans
- High-quality manufactured items from trusted suppliers Each product page clearly mentions the material and type.
Delivery time depends on your location and product type:
- Ready items: 3–7 days
- Custom or handmade items: 5–12 days You will see the estimated delivery date before checkout.
Our return policy varies by product:
- Most items are eligible for replacement or exchange
- Some products (floral jewellery, customized items, or hygiene-sensitive products) are not returnable The return policy is clearly mentioned on each product page.
After your order is shipped, you will receive a tracking link via:
You can also track orders under My Account → Orders.
- SMS
- WhatsApp (if enabled)
You can also track orders under My Account → Orders.
Prama supports:
- UPI
- Debit & Credit Cards
- Net Banking
You can reach us anytime through:
- WhatsApp Support
-
Email (inquires@prama-partners-in-progress.com
)
Contact Form on the website We usually reply within 1–12 hours depending on the volume of requests.